Question 1

Do I need to have an account to place an order?

Accepted Answer

You’re welcome to checkout as a guest, but there are some perks if you have an account with us. You’ll have a quicker checkout process (a must when we release those items that sell out in minutes), an easy way to view your order status and order history, and you’ll receive weekly updates on our newest releases and special promotions.

Question 2

I forgot my password. What should I do?

Accepted Answer

All you need to do is click “Lost Password?” on the login page and you’ll be redirected to a page where you can create a new password.

Question 3

How do I edit or cancel my order?

Accepted Answer

There's a chance you might not have received your order confirmation if you entered your email address incorrectly. It also might be in your junk mail. If not, let us know and we'll send you another order confirmation.

Question 4

I placed an order but haven't received an order confirmation yet. When will I get it?

Accepted Answer

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.

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FAQ

Frequently asked questions

Do I need to have an account to place an order?

I forgot my password. What should I do?

How do I edit or cancel my order?

I placed an order but haven't received an order confirmation yet. When will I get it?